Accessibility Statement

Accessibility Statement

Meo Nutrition LLC is committed to making meonutrition.com accessible to everyone, including people with disabilities.

Our Commitment

We work to conform our website and online services to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the international standard for web accessibility published by the World Wide Web Consortium (W3C).

Accessibility is an ongoing process, not a one-time project. We review the site continuously, document issues we find, fix what we can in each release, and prioritize the rest.

What We Do to Maintain Accessibility

  • Semantic HTML: we use proper headings, lists, landmarks, and structural markup so assistive technology can navigate the site.
  • Alt text on images: all product images and informational images include alt text describing the visual content.
  • Keyboard navigation: the entire site is operable with a keyboard alone — no mouse required.
  • Color contrast: body text and interactive elements meet WCAG 2.1 AA contrast ratios (4.5:1 for normal text, 3:1 for large text and UI components).
  • Form labels: form inputs are labeled and associated with their fields for screen readers.
  • Resizable text: the site renders correctly when text is resized up to 200%.
  • Captions and transcripts: where we publish video content, we provide captions or transcripts.
  • ARIA where needed: we use ARIA attributes only when native HTML semantics are insufficient.
  • Live chat: our live chat widget is operable by keyboard and screen reader.

Tools and Standards

We test the site using the following tools and methods on an ongoing basis:

  • Automated audits (Lighthouse, axe-core, WAVE)
  • Manual keyboard-only navigation testing
  • Screen reader testing (NVDA on Windows, VoiceOver on macOS / iOS)
  • Color contrast verification on every theme update
  • Quarterly third-party accessibility review

Known Limitations

Despite our ongoing efforts, you may encounter limitations on the site. The areas we are actively working to improve include:

  • Some legacy product images may have generic alt text. We are auditing the catalog and writing descriptive alt text for each product. Target completion: rolling, with priority on top-selling SKUs.
  • Third-party widgets (e.g., reviews, subscription management, chat) are managed by external vendors. We work with our vendors to ensure their components meet WCAG 2.1 AA but their compliance is partly outside our direct control.
  • Older marketing pages and advertorials may not yet meet our current accessibility standards. We update these as we re-publish them.

If you encounter a specific accessibility barrier, we want to fix it. Please report it using the contact information below.

Report an Accessibility Issue

If you have difficulty accessing any part of our website, or if you would like to suggest an accessibility improvement, please contact us:

  • Email: support@meonutrition.com (subject line: "Accessibility")
  • Live chat: open the chat widget at the bottom-right of any page
  • Mailing address:
    Meo Nutrition LLC
    Attn: Accessibility
    1309 Coffeen Avenue, Suite 1200
    Sheridan, Wyoming 82801

What to include in your report:

  • The URL of the page where you encountered the issue
  • A description of the issue (what you tried to do and what happened)
  • The assistive technology you were using, if any (screen reader name + version, voice control, switch device, etc.)
  • The browser and device

Our response commitment: we acknowledge accessibility reports within 2 business days and provide a substantive response with timeline within 14 business days. If we cannot resolve the issue immediately, we will offer an alternative way to access the information or complete the transaction (for example, completing your order over email or chat).

Alternative Access Channels

If any part of our website prevents you from completing what you came to do, we will help you complete it through an alternative channel:

Continuous Improvement

We treat this Accessibility Statement as a living document. We update it whenever we make material changes to the site or our accessibility approach. The date at the bottom indicates the most recent review.

We welcome feedback on this statement itself. If you believe a commitment should be added, removed, or rephrased, email us at support@meonutrition.com.

Formal Complaints and Dispute Resolution

If you believe Meo Nutrition has failed to meet its accessibility commitments and the issue has not been resolved through the contact channels above, you may pursue a formal claim. Any such claim is subject to the dispute-resolution provisions in our Terms of Service Section 18A, including the pre-dispute notice requirements, informal resolution period, binding arbitration agreement, and class-action waiver. The accessibility-report channel above is the fastest way to get an issue resolved; the formal dispute path is available if direct resolution does not work.

Meo Nutrition LLC
1309 Coffeen Avenue, Suite 1200, Sheridan, Wyoming 82801
support@meonutrition.com
Statement last updated: May 8, 2026